💼 Full-Time Position

Engineering Specialist / IT Specialist (Support Service Engineer)

🏢
AIS
📍 Bangkok, Bangkok, Thailand
📍
Location
Bangkok, Thailand
📅
Posted
May 31, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

Responsibilities

  • You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
  • Readiness

  • You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
  • You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
  • Product/Process Improvement

  • You engage with Oracle Engineering/ Support ability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
  • Qualifications

  • Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Deg...