Job Description
Responsibility:
This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Jakarta. The role involves providing customer support and ensuring customer satisfaction.
Requirements:
- Bachelor’s degree holder.
- Have Customer Support, Customer Satisfaction, and Customer Service skills.
- Strong communication and interpersonal skills.
- Good proficiency in English is a MUST, minimum B2 level.
- Ability to work in shifts, including overnight shifts.