Job Description
About the Role
We are looking for a Customer Support Representative to join our client’s team and provide top-notch customer service. In this role, you will be the first point of contact for customers, ensuring their questions are answered and issues are resolved quickly, efficiently and with care.
This is a great opportunity for someone who enjoys helping people, communicates clearly in English and thrives in a fast-paced environment.
What you’ll do
- Handle incoming customer inquiries via phone & email.
- Provide accurate information about services & policies.
- Escalate technical issues or complex cases to the appropriate internal teams.
- Keep records of customer interactions in the system.
- Act as an ambassador for our client’s brand by ensuring a positive customer experience.
Requirements
- Fluent in English