Job Description
As a global outsourcing company, we take care of processes and functions to help our clients to stay focused on their goals and core missions.
We are currently looking for English Speaker Customer Advisors!
At Intelcia Portugal we have the job for you!
Your mission:
- With the tools acquired during our initial training, you will be in charge of Handling customer requests by answering incoming calls.
- Answer to customer requests in an effective and timely way, ensuring a high-quality service is provided.
- Providing product and tool support to improve customers’ experience.
- Administrative tasks: documentation management and database updating.
Your profile:
- English native or bilingual;
- Computer literacy (easily browse different software programs in parallel);
- Previous experience in customer service is a plus.
- Excellent commu...