Job Description
Make a Difference in Healthcare and Life Sciences
Alphanumeric is hiring an (English speaking) Customer Helpdesk Analyst (Remote based in the Philippines - permanent project) to work supporting one of the biggest Pharma companies in the world. We're seeking candidates with a passion for customer service, who are able to problem-solve with a focus on strategic thinking. In this role, you'll be the first point of contact for clinical staff and stakeholders, providing essential technical and operational support that directly impacts patient care and global initiatives.
Note: we can hire candidates already based in The Philippines. If you are not citizen you need to have a Permanent Residence Visa.
Why This Role Matters
Your work will help ensure smooth clinical operations for a global pharmaceutical leader—supporting processes that ultimately improve patient outcomes worldwide.
What You'll Do
- Deliver Level 1...