Enterprise Customer Success Executive - Italian Market

We are looking for

a driven and enthusiastic Enterprise Customer Success Executive (m/w/d), who desires to contribute to the growth and success of our Sales Team.


Your role in BizAway

Manage and grow a portfolio of existing clients

Onboard new corporate clients on our platform, to make sure they are 100% up and running

Craft high-level onboarding documentation like user guides, videos, training materials etc.

Identify client growth opportunities and hit upselling targets

Conduct deep business reviews with corporate accounts to drive mutual success plans

Monitor and report existing and potential threats, to help us maintain our 0 churn rate

Work with the whole Sales Team in a positive feedback loop

Proactively propose actions, strategies, and campaigns to improve internal processes and enhance growth

Your basic qualifications

 Native level of Italian and fluent English...