💼 Full-Time Position

Entertainment Client Support Manager

🏢
TAIT
📍 Cambridge, England, United Kingdom
📍
Location
Cambridge, United Kingdom
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Summary

Entertainment Client Support Managers provide exceptional service and support to TAIT’s diverse clientele. As a Support Manager, you are accountable for collaborating with various departments and teams to develop the right solutions to customer concerns. The work involves considerable client contact with an emphasis on providing support bespoke to the client’s system sustainment and vision. Support Managers work with clients arranging site inspections and visits, part repairs, part ordering, and assisting with the management of clients' support agreements.

Essential Functions

  • Maintain customer relationships while advocating on behalf of the customer and the company.
  • Provide feedback from customers on product quality and features
  • Partnership with the commercial and product teams on client health, needs and future growth
  • Manage and exceed client expectations to agree on clear scope, schedule, a...