Job Description
Quality
- Attend to Clients' complaints on pest issues and understand the potential causes of pests' activities before deploying Operations Exec. / Manager to site.
- Arrange technicians to conduct follow up services based on the findings of the operations team and follow up with technicians to ensure that the pest's activities are totally resolved.
- Conduct on-site routine reviews to Client's premises to check on the quality of the technical team and ensure Company's SOP and Protocol are followed thru' by technicians.
- Prepare ad-hoc / monthly formal reports to clients with recommendations for remedial actions for enhanced protection of their premises.
- Attend meetings with technical team as well as NEA inspections on site.
- Implement on work plan, Risk Assessment, Safe Work Procedures, hygiene standards to ensure compliance with Workplace Safety & Health En...