Job Description
Mercier Consultancy MD is excited to offer an Entry-Level Italian Customer Care position with a leading Online Marketplace company based in Greece. This role provides an excellent opportunity to kick-start your career in customer service while enjoying the beautiful lifestyle Greece has to offer. You will be part of a dynamic team that supports Italian-speaking customers, ensuring their experience with the online marketplace is seamless and positive. A fully paid relocation package is available to assist you with the move.
Key Responsibilities
- Provide professional customer support in Italian across multiple channels..
- Assist customers with inquiries regarding orders, payments, returns, and other marketplace-related issues.
- Document all customer interactions accurately in the CRM system.
- Collaborate with internal teams to resolve customer concerns efficiently.
- Stay informed about the company’s products, policies, and promotions. ...