Job Description
Job Details
- Working hours : Monday – Friday 8am – 5pm
- Location: Novena MRT
- Contract to perm
- Work closely with Regional Sales Managers to solve problems and find solutions to meet customers' requests in a timely manner.
- Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.
- Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.
- Liaise with demand planning team to get updated customer’s forecast and follow up with customers on left to book and working with sales to update the forecast whenever needed.
- Interfacing with customers, distributors, and other related third parties to handle a variety of customer service functions.
- Responsible for full ...