Job Description
What you will do:
You will promote customer satisfaction and develop strong client relationships through a deep understanding of our HVAC service model and the specific support needs of each customer.
You will deliver virtual advanced and innovative refrigeration doing so youll collaborate with an international team of Solution Engineers with expertise in refrigeration diagnostics general HVAC diagnostics vibration oil refrigerant and motor current analysis. The future focus is on artificial intelligence and advanced machine learning.
You will carry out preventive proactive and predictive maintenance as well as general servicing of chillers (including detailed troubleshooting). You will ensure a high level of customer satisfaction through direct on-site engagement.
How you will do it:
- Review the Connected Equipment Portal / dashboard analyze data and create reports and recommendations for branches and customers