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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Description
:
Provides 3rd-level technical support for SCCM server downtime, able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune. Advance level of knowledge about SCCM infrastructure, primary site servers, secondary site servers and distribution points, co-management and Cloud Management Gateway. Expert knowledge of current toolset: Microsoft Endpoint Manager (Config Manager, Intune). Interfaces with customer and account-based teams on projects. Performs complex troubleshooting activities. Provides 3rd-level technical support in resolving internal and customer technical issues. Knowledge in Infrastructure Management using SCCM and co-management. Provides 3rd-level technical support on various Imaging engines and Windows 10/11 imaging technology (SCCM OSD & Intune Autopilot). Number of images to be managed: ...