Job Description
General Characteristics Responsible for ensuring the performance and reliability of ERP systems.
Performs troubleshooting for hardware, software and system problems that involve ERP modules.
Participates in projects to implement or enhance ERP systems and applications.
Works with database administrator and ERP development team in defining user requirements, coordinating system-wide updates and installing upgrades and patches for ERP systems.
Provides recommendations for enhancements/changes that may involve custom design, optional and third party products to improve the efficiency and effectiveness of ERP systems.
Maintains ERP systems security through user profile management, creates and updates access permissions and maintains user accounts.
Monitors and maintains performance metrics for system features, recommends and takes corrective/preventive actions.
Participates in the design, development and implementatio...