Job Description
Reference: PTA -DCH-1
ERP Technical Support Consultant
Pretoria East
Market related, based on experience and qualifications
Minimum Requirements
- Bachelor's degree in Finance or Information Technology / Computer Science
- At least 2 years of experience in a customer support role
- Knowledge or experience in dealing with a ticketing system
- Understanding of treasury management systems and treasury operations will be beneficial
- Previous experience or knowledge about H2H connections, SFTP/FTP, SWIFT, SQL, Crystal Reporting, Scripting
Duties & Responsibilities
- Develop and maintain process documentation, including user guides, technical specifications, and standard operating procedures
- Escalate complex queries to subject matter experts as needed
- Participate in continuous system testing, validation, and quality assurance to...