Job Description
MENAT SAS team is looking for a Turkish Speaking EPS associate capable of working in a dynamic environment focused on addressing TR Sellers escalated enforcement issues. In this role you will deep dive escalations and work with a broad group of internal stakeholders globally (e.g. sales, marketing, seller support, etc.). You will also work with Sellers and Account Managers (AMs) directly to collect insights that prove as blockers for sellers account health.
Key Job Responsibilities
- Resolve complex issues directly raised by Seller escalations.
- Proactively identify process gaps impacting Sellers and solve them at scale using technology and processes.
- Collaborate with partner teams for escalation resolution with an aim to improve seller experience.
- Liaise with other internal departments as required to resolve Seller issues and questions.
- Demonstrate excellent time‑management skills and the ability to work independently ...