Job Description
- Assess, determine and validate the scope of repairs, services and maintenance to provide accurate cost estimates
- Inspect trailers for structural, mechanical, electrical and air system damages to determine repair/replacement costs.
- Prepare and deliver detailed repair quotations within 24 hours.
- Manage and respond to customer enquiries, service calls and urgent request 24/7.
- Work closely with engineering and production teams to ensure efficient service delivery.
- Oversee quality control checks before final trailer release and attend customer inspections.
- Maintain customer relationship, address concerns proactively and support business growth.
- Ensure confidentiality of all pricing, intellectual property and client information.
REQUIREMENTS:
- Grade 12
- Strong analytical and problem-solving skills
- Excellent customer se...