Job Description
I T Support Engineer (L1/L2) – Onsite
Immediate to 15 days Joiners Only
Location -Bangalore/Mumbai
US Time shift
We are looking for a skilled and customer-focused IT Support Engineer to provide L1/L2 technical support for desktops, laptops, peripherals, and end-user systems in an enterprise environment. The ideal candidate should have hands-on experience in troubleshooting hardware, software, and basic network-related issues while ensuring timely ticket resolution and SLA compliance.
Key Responsibilities
Provide L1/L2 support for desktops, laptops, printers, and peripheral devices
Diagnose and troubleshoot hardware, software, and operating system issues
Support Windows and Mac OS environments, software installations, updates, and patching
Handle basic networking issues including Wi-Fi, VPN, LAN, DNS, and DHCP troubleshooting
Manage device lifecycle activities such as allocation, configuration, tracking, refresh, and decommissioning
Support onboarding an...
Immediate to 15 days Joiners Only
Location -Bangalore/Mumbai
US Time shift
We are looking for a skilled and customer-focused IT Support Engineer to provide L1/L2 technical support for desktops, laptops, peripherals, and end-user systems in an enterprise environment. The ideal candidate should have hands-on experience in troubleshooting hardware, software, and basic network-related issues while ensuring timely ticket resolution and SLA compliance.
Key Responsibilities
Provide L1/L2 support for desktops, laptops, printers, and peripheral devices
Diagnose and troubleshoot hardware, software, and operating system issues
Support Windows and Mac OS environments, software installations, updates, and patching
Handle basic networking issues including Wi-Fi, VPN, LAN, DNS, and DHCP troubleshooting
Manage device lifecycle activities such as allocation, configuration, tracking, refresh, and decommissioning
Support onboarding an...