💼 Full-Time Position

Event Concierge

🏢
Hyatt Corporation
📍 Dallas, Texas, United States
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Location
Dallas, United States
📅
Posted
April 12, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Event Concierge serves as a critical liaison between meeting planners, clients, and hotel operations, ensuring seamless event execution and exceptional guest satisfaction. This role is responsible for coordinating all on-site event details, directing internal teams, and maintaining the highest levels of service delivery. The Event Concierge supports the hotel’s financial performance by maximizing event success, fostering client loyalty, and driving rebooking opportunities.

Key Responsibilities

Client Interaction & Relationship Management

  • Serve as the primary on-site contact for group and catering clients, providing timely, professional support throughout the event.
  • Communicate effectively with clients regarding event details, agenda updates, attendance changes, and food and beverage adjustments.
  • Conduct pre- and post-event walkthroughs—including exhibit hall load-ins and strikes—to ensure hotel standards, safety requirement...