Job Description
Job Description
The successful candidate will ensure that the training developed for SIA cabin crew is holistic and of high standards, so that the crew are aligned to SIA’s company mission, corporate objectives and core values, while at the same time developing SIA cabin crew so that they reveal themselves to be professionals committed to delivering quality customer service during their career with SIA.
Key Responsibilities
Manage training grants, audit requirements, and risk assessment activities while ensuring compliance with organisational and regulatory guidelines.Administer and improve digital platforms and systems, ensuring they remain effective, user-friendly, and aligned with operational needs.Develop engaging e-learning, micro-learning, and multimedia content to enhance learning experiences and support staff development.Conduct interviews, evaluations, and data analysis to assess prog...