Executive, Customer Relations - Proactive Problem Solver

Malaysia Airlines Berhad is seeking an Executive for Customer Relations at Kuala Lumpur International Airport. This role requires managing customer feedback, ensuring service recovery, and contributing to improvement projects across business units.

The ideal candidate will have a degree or diploma in relevant fields, excellent communication skills in English and Bahasa Malaysia, along with experience in complaint management and customer service. Candidates must be adept at handling challenging situations.