Job Description
The Position:
The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.
The Requirements:
• SPM/STPM/Diploma/Degree in any discipline
• Excellent command of spoken and written English and Bahasa Malaysia.
• Experience in ticketing and customer service in the travel industry will be an added advantage
• Possess initiative, able to work independently and as a team
• Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
The Package:
• Attractive Basic Salary : RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation.
• Attendance Allowance: can earn up to RM900 per month upon confirmation only
• 5% of Performance Related Bonus on a quarterly basis upon confirmation only
• Co...