💼 Full-Time Position

Executive Customer Service

🏢
DKSH
📍 petaling jaya, selangor, Malaysia
📍
Location
petaling jaya, Malaysia
📅
Posted
May 25, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Summary

The Outbound Executive is responsible for efficiently managing the Order-to-Cash (O2C) process; from sales order creation to customer cash collection, ensuring accurate order fulfillment and timely delivery. This role requires close collaboration with internal teams like Sales Managers, Sales Specialists, Inbound Specialists, Planners and external parties like Logistics Service Providers (LSP) and customers to optimize outbound processes and ensuring customer satisfaction in compliance with trade regulations and company policies.

Job Responsibilities

  • Sales Order and Delivery Order creation: Responsible for timely and accurate Sales Order and Delivery Order creation in SAP, including communication with all relevant stakeholders regarding stock availability, delivery lead‑times and customer requirements.
  • Outbound Supply Chain Management: Efficiently manage outbound supply chain processes to ensure timely and accurate delivery,...