Job Description
JOB SUMMARY: To assist the Manager Operations in responsible for the overall operational concerns of the mall.
MAIN ACCOUNTABILITIES
- Inspects retail outlets in the Shopping Mall and maintains good professional relationships with tenants.
- Escalating issues and problems to Operations Manager when necessary.
- To work closely with the Housekeeping department in ensuring the Shopping Mall is kept at tip top condition.
- Assists in inspecting the setup and operations of retail outlets in the Shopping Mall to ensure adherence to Tenancy Agreements and statutory requirements.
- Establishes and maintains good working relationships with Tenants of the Shopping Mall.
- Effectively presents information and responds to Tenant’s enquiries in detail.
- Handles complaints and any dissatisfaction expressed by Tenants or customers.
- Controls the use of corridors in front of shops by tenants.
- Manages tenants’...