Job Description
Job Description
Qualifications
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- Lead and oversee daily Housekeeping and Laundry operations
- Ensure all guest rooms and public areas meet brand standards and guest expectations
- Maintain strong collaboration with Front Office, Engineering, and F&B teams
- Monitor inventory, cost control, and departmental budgets
- Manage suppliers, contractors, and pest control programs
- Drive sustainability initiatives (energy saving, waste management)
- Handle guest feedback and resolve concerns with professionalism
- Ensure VIP rooms are prepared and inspected to the highest standards
- Oversee Lost & Found procedures and internal controls (linen, uniforms, keys)
- Conduct regular inspections and ensure compliance with operational standards
- Lead, train, and develop the Housekeeping team to maximize performance and engagement
- Support recruitment, onboarding, and retention of team members
Qualifications
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