Job Description
Key Responsibilities Include but Are Not Limited To
- Supervise and manage all housekeeping staff and daily operations
- Maintain exceptional cleanliness and presentation standards across all rooms and public areas
- Ensure high guest satisfaction levels, with a focus on cleanliness and service excellence
- Oversee room readiness in line with check-in times and operational requirements
- Coordinate with Front Office and Maintenance to prioritise arrivals, departures, and special requests
- Implement and manage daily cleaning schedules and task allocations
- Conduct regular room and public area inspections to ensure quality standards are met
- Lead, train, and motivate the housekeeping team to deliver consistent performance
- Manage staff rosters to ensure optimal coverage and operational efficiency
- Conduct performance reviews and address performance issues professionally
- Ensure compli...