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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Housekeeping Responsibilities
- Oversee all housekeeping operations including guest rooms, suites, public areas, and back-of-house spaces
- Ensure consistent adherence to Regent and IHG luxury cleanliness and presentation standards
- Maintain impeccable room readiness, staging, and turn‑down service execution
- Ensure all areas reflect timeless elegance, order, and sensory comfort
Guest Experience & Room Quality
- Ensure every guest room delivers a flawless “first impression” and consistent luxury condition throughout the stay
- Manage VIP rooms, long‑stay guests, and special amenity setups with precision and personalization
- Collaborate with Front Office and Butler teams to anticipate guest preferences
- Handle guest requests and complaints with speed, discretion, and resolution focus
- Lead, train, and inspire a large housekeeping team with a strong luxury service mindset
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