Job Description
PTCL Group actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability
IN THIS ROLE YOU WILL:
Manage troubleshooting and configuration activities for South Carrier and Corporate customers, including bandwidth adjustments, new deployments (PIB, L2-MPLS/DPLC, L3 MPLS, SIP), terminations, and BGP configurations. Ensure timely closure of IMs, RFIDs, and SDIDs through the SM Portal, manage International IPT client configurations including BGP establishment, and coordinate with field teams for resolution of customer-related issues.
HOW CAN YOU EXPRESS YOUR TALENT:
- South Carrier and Corporate Customers configurations and Troubleshooting
- Providing 24/7 support to Corporate and Carrier/SLA customers
- Change activities in the IP Core Network should be documented or processed as per PIB-004
- Network Operational ...