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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Provide first line support to in house user by resolving application related warehouse & inventory issues promptly and efficiency
- Identify opportunities to improve system stability
- Overseeing the daily performance of communications and system
- Monitor and respond support request via phone, email and ticketing system
- Ensure all support request are logged, tracked, and properly documented
- Provide advice, training and technical assistance in a timely manner
- Liaises between local / international warehouse, outlets and external vendor when they have new requirements
- Participant in project implementation, new version released and application testing
- Able to assist in any adhoc tasks assigned by the superior
Qualifications / Requirements
- Candidates must possess at least Diploma or Degree in Information Technology or any related fields
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