Job Description
The Executive of Maxis Centre is the store’s second person in command and will focus on driving operational excellence to deliver an unmatched customer experience at retail.
Responsibilities
- Drive operational excellence by creating a conducive customer journey that leads to speedy and effective resolutions for customers and promoting self‑serve.
- Ensure seamless operations in terms of cash, inventory, floor and in‑store merchandising management.
- Focus on the career growth and development of the staff by maintaining high operational standards and providing support, leadership, mentoring and coaching.
- Manage in‑store customer experience by analyzing crowd patterns and executing smart scheduling for staff.
- Enforce quality and compliance with standard policies and procedures.
Qualifications
- Professional certificate, diploma, degree or equivalent.
- Minimum 4 years of relevant experience in tele...