Job Description
About this role:
• Advise and Manage 30-35 member relationships by leveraging the appropriate Gartner assets and your Subject Matter Expertise.
• Participate in account planning with Gartner Leadership Client Managers and Account Executives.
• Leverage subject matter expertise to create service solutions for the members and multi-member accounts.
• Define and deliver innovative solutions by assessing member needs and developing a customized engagement plan in accordance with overall product strategy and deliverables.
• Define and conduct on-site briefings for clients at their location in support of key initiatives.
• Participate in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review and renewal.
• Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities.