Job Description
A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:
Key Responsibilities:
· Act as the trusted support to the General Manager, managing calendars, meetings, travel arrangements, and correspondence while ensuring effective communication across all hotel departments.
· Serve as a liaison between the General Manager, hotel staff, guests, and external stakeholders.
· Support the General Manager on various projects, ensuring deadlines are met and objectives achieved.
· Coordinate meetings as required, including organizing and attending the weeklies meetings.
· Draft responses to guest questionnaires, concerns, complaints, and other correspondence for the General Manager’s approval.
· Translate communications and assist in representing the General Manager when required
· Prepare complimentary forms, upgrade requests, and gift vouchers as needed.
· Understand the respo...
Every day is different at IHG, but you’ll mostly be:
Key Responsibilities:
· Act as the trusted support to the General Manager, managing calendars, meetings, travel arrangements, and correspondence while ensuring effective communication across all hotel departments.
· Serve as a liaison between the General Manager, hotel staff, guests, and external stakeholders.
· Support the General Manager on various projects, ensuring deadlines are met and objectives achieved.
· Coordinate meetings as required, including organizing and attending the weeklies meetings.
· Draft responses to guest questionnaires, concerns, complaints, and other correspondence for the General Manager’s approval.
· Translate communications and assist in representing the General Manager when required
· Prepare complimentary forms, upgrade requests, and gift vouchers as needed.
· Understand the respo...