Job Description
Executive Support Specialist
Location: Mountain View, CA Duration: 1+ Years with high extension possibility
Position Overview
The Executive Support Specialist provides high-touch technical and administrative assistance to senior executives and their administrative teams. This role ensures seamless technology experiences, proactive issue resolution, and exceptional customer service for high-profile stakeholders.
Key Responsibilities:
- Deliver white-glove technical support for executives, including troubleshooting across Microsoft and competitor products.
- Manage incident and service requests via IcM and ServiceNow; ensure timely resolution and SLA compliance.
- Provide real-time AV and meeting support for executive events and conferences.
Perform technical tasks such as:
- Password resets and identity management.
- Software installations and Exchange administration.
- Hardware ...