Job Description
Purpose of the Job
Provide technical training to end users & customers (channel partners, system integrators, distributors, etc.) or internal field service professionals.
2. Principal Responsibilities
+ Set up structured training schedules, on a quarterly cycle, to be conducted within the assigned region.
+ Deliver technical training Building Management System products (DDC, Field Devices and Supervisors) in person face to or virtual delivery.
+ Keep records of all trained participants along with up-to-date contact details that can be used on tech calls and bulletins etc. using the MYHBU LMS platform.
+ Consult with sales, offering and technical support to ensure that training demands are addressed appropriately, promptly and that up-to-date information is passed to attendees.
+ Keep in contact with key customers through sales to ascertain their training needs, review training requirements and make sure that they are fully conversant wit...
Provide technical training to end users & customers (channel partners, system integrators, distributors, etc.) or internal field service professionals.
2. Principal Responsibilities
+ Set up structured training schedules, on a quarterly cycle, to be conducted within the assigned region.
+ Deliver technical training Building Management System products (DDC, Field Devices and Supervisors) in person face to or virtual delivery.
+ Keep records of all trained participants along with up-to-date contact details that can be used on tech calls and bulletins etc. using the MYHBU LMS platform.
+ Consult with sales, offering and technical support to ensure that training demands are addressed appropriately, promptly and that up-to-date information is passed to attendees.
+ Keep in contact with key customers through sales to ascertain their training needs, review training requirements and make sure that they are fully conversant wit...