💼 Full-Time Position

Experience Design Lead

🏢
manulife (singapore) pte. ltd.
📍 singapore, singapore, Singapore
📍
Location
singapore, Singapore
📅
Posted
June 02, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Experience Design Lead will lead a multidisciplinary design team within Manulife Life Insurance Company, Singapore (MLS) covering UX/UI and Service Design and translating insights into human‑centred, innovative products, services, and end‑to‑end experiences across digital and operational touchpoints.

Position Responsibilities:

Design Strategy, Standards & Governance

  • Establish UX/UI and Service Design strategy within MLS align local initiatives with regional/global design standards and design system.

  • Build and maintain local libraries that complement the overarching design system contribute market-specific patterns and insights.

  • Influence and gain consensus across diverse stakeholders to align to design standards, especially when priorities compete.

Portfolio, Project & Capacity Management

  • Own portfolio planning and resourcin...