💼 Full-Time Position

Experience Design Lead

🏢
manulife (singapore) pte. ltd.
📍 singapore, singapore, Singapore
📍
Location
singapore, Singapore
📅
Posted
May 29, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

TheExperienceDesignLeadwill leada multidisciplinary designteamwithin Manulife Life Insurance Company, Singapore (MLS)covering UX/UI and Service Designandtranslatinginsights into human‑centred, innovative products, services, and end‑to‑end experiences across digital and operational touchpoints.

Position Responsibilities Design Strategy, Standards & Governance
  • Establish UX/UI and Service Design strategywithin MLS; align local initiatives with regional/global design standards and design system.
  • Build andmaintainlocal libraries that complement the overarching design system; contribute market-specific patterns and insights.
  • Influence and gain consensus across diverse stakeholdersto align to design standards, especially when priorities compete.
Portfolio, Project & Capacity Management
  • Own portfolio planning and resourcing; forecast capacity, assign work, and track delivery against deadlines, budget, and qualit...