Job Description
Education * High school diploma or GED (minimum) * Associate or bachelor’s degree in business, accounting, or management is preferred by many dealerships Experience * 2–5 years of automotive dealership experience * Experience in: * dealership administration * office management * accounting * BDC Call Center * customer service * service department operations Common Skills Required * Strong organizational and multitasking skills * Communication and customer service skills * Accounting and bookkeeping knowledge * Attention to detail and compliance management * Scheduling and workflow coordination Software Knowledge * CDK Global * Reynolds & Reynolds * Dealertrack * Microsoft Excel and Office Suite * DMV/EVR systems for registration and title processing Daily Responsibilities * oversee all Service department accounts * process dealership paperwork * Outbound/Inbound Customer calls * coordinate with sales and service departments * maintain compliance with dealership standards Helpful C...