Job Description
Introduction
Are you a friendly, organized, and patient-focused individual with a passion for making people feel welcome?
We’re seeking a dynamic receptionist to join our busy vibrant team.
Duties & Responsibilities
Candidate to have knowledge of reception duties within a medical practice, ICD10 coding, doctor patient confidentiality and how to create a good patient experience.
- Greet and welcome visitors with a warm and professional demeanour
- Answer and direct incoming calls with enthusiasm and efficiency
- Efficient diary and appointment management
- Capturing patient information timeously and accurately
- Collection of payments and receipting
- General administrative tasks
- Collaborate with various departments to ensure seamless communication
- Handle inquiries from patients and provide accurate information
- Maintain a tidy and inviting reception area