💼 Full-Time Position

Expert Agile Product Owner in Customer Support

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OpenText
📍 richmond hill, york region, Canada
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Location
richmond hill, Canada
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Posted
June 01, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Enhance customer support solutions as an expert Agile Product Owner. Drive product vision and strategy, focusing on service management tooling within an Agile environment.
This position is geared towards a strategic leader with comprehensive knowledge in Service Management. You will be responsible for executing product strategies, managing the backlog, and collaborating with stakeholders to gather essential requirements. Your guidance will foster Agile methodologies and improve team performance through design-based thinking.
Key Responsibilities:
• Articulate product vision and create a roadmap
• Manage backlog prioritization for effective delivery
• Engage with business leaders for requirement gathering
• Promote Agile practices for project success
• Facilitate sprint planning and retrospectives
Requirements:
• Bachelor's degree in Information Technology or Business
• 6+ years in Agile product delivery, 4+ in a lead role
• Expertise in service manageme...