💼 Full-Time Position

Export Customer Service Representative

🏢
The Arnott's Group
📍 Bekasi, West Java, Indonesia
📍
Location
Bekasi, Indonesia
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

PT Arnott's Indonesia is a multinational company with brand Good Time and Nyam Nyam. We are looking for an Export Customer Service Representative, 12 - months contract role, based in Bekasi.


Job Description :

  1. Documentation Management: Prepare and review export/import documentation, ensuring compliance with regulations.
  2. Customer Support: Assist clients with inquiries regarding shipping processes, customs regulations, and product availability.
  3. Liaison with Authorities: Coordinate with customs officials and other regulatory bodies to ensure smooth clearance of goods.
  4. Problem Resolution: Address and resolve any issues that arise during the shipping process, such as delays or discrepancies.
  5. Shipping Coordination: Oversee the logistics of shipping, including scheduling and tracking shipments.
  6. Sal...