Job Description
Our Eyewear Manager is in‑charge of ensuring the highest level of customer experienceand maintaining the operations and visual presentation of 2 to 3 malls. This role is also responsible for overseeing and conducting customer transactions through the Point of Sale system, developing and training staff, customer service, maintaining a current and correct inventory and ensuring that financial objectives are met and that all aspects of the store are running smoothly at all times.
DUTIES AND RESPONSIBILITIES
- Meet financial objectives
Ensures that the store meets its financial objectives. This includes upselling lens upgrade, increasing basket size and more.
- Customer Service
Assists customers by addressing their questions, concerns, and comments. This can include helping customers to find specific items, sorting out complex refunds, resolving complaints, and more.
- Inventory Management
Maintains the ...