Facilities Helpdesk Operator

Facilities Helpdesk Operator International Law Firm is seeking a Facilities Helpdesk Operator to join their growing London office to provide high quality customer service as the central point of contact for all building related issues. Monday to Friday (10am – 6pm) Competitive salary Generous employee benefits As well as managing the inbox, the operator is responsible for maintaining the CAFM system and its supporting elements. The role is an important interface with both internal teams like Office Services and Reception, and external service providers across key areas. They will be a good communicator at all levels, used to working within a corporate environment and familiar with all aspects of Facilities Management. Facilities Helpdesk Operator duties will include: Manage, control and monitor efficiently the day-to-day operation of the Helpdesk function. Effective management of all preventative maintenance (PPM) scheduling and reactive service calls Update the internal client request...