Factoring Assistant

Your newpany

We are currently recruiting for a Factoring Assistant to join a well-established Housing Association in Glasgow. This is an excellent opportunity to join a busy and customer-focused team, supporting the delivery of high-quality factoring services to homeowners and residents.This is a varied, fast-paced role suited to someone with experience within social housing or property management.

Your new role

Act as a first point of contact for factoring customers, handling enquiries via phone and email relating to service charges,mon repairs and estate issues.

Support the delivery of an efficient factoring service, ensuring a high standard of customer care at all times

Assist with the preparation and issue of quarterly factoring invoices, ensuring accuracy and timeliness

Handle invoice queries and support resolution of customer concerns

Support arrears and debt recovery processes, including monitoring accounts, iss...