Job Description
Job Summary
Join our engineering team in San Jose, a vibrant hub of innovation and technology in California's Silicon Valley. As a key member, you will be responsible for investigating and resolving product issues for Industry Standard Servers. Collaborate closely with customers and internal teams, including Foxconn R&D, Product Engineering, and Quality Engineering, to analyze factory and field failure symptoms. Perform detailed hardware and circuit failure analysis to identify root causes at the component level. Support the implementation of corrective actions and provide feedback to improve product quality. Work with cross-functional engineering disciplines and participate in special capture programs to drive continuous improvement within the ESSN Server Products portfolio.
Essential Functions
- Conduct engineering investigations of significant customer returns, field failures, and line escalations related to hardware i...