💼 Full-Time Position

Fashion Customer Service Representative - English Market

🏢
Teleperformance
📍 Barcelona, Catalonia, Spain
📍
Location
Barcelona, Spain
📅
Posted
June 24, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities

  • Receive incoming telephone calls from new and existing customers
  • Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
  • Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

    • Requirements

    Key Competencies

  • Data accuracy
  • Attention to detail
  • Ability to gain immediate credibility and trust
  • Exceptional communication skills
  • PC and system literate

    • Candidate Profile

  • Confident and enthusiastic.
  • The ability to work well as part of a team as well as independently
  • C2 Level of English
  • First class written, verbal and interpersonal skills
  • Numerate and articulate
  • Well organised, reliable and thorough

    • Desirable Skills