Job Description
F&B Captain – French Lobby Cafe
Job Description
The Position
Being in charge of his/her own section & to provide prompt and courteous F&B service to the Restaurant guests.
Key Roles & Responsibilities
- Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Utilize the POS system to ring up sales, print checks
- Carry trays, bus and reset tables with linen, china, glass and silver
- Ascertain guests’ satisfaction and handle solvable problem which may arise, informing a manager of the problem and how it was resolved
- Follow cash and credit card procedures according to the guidelines of the accounting department
- Maintain a clean, neat and orderly restaurant throughout service
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