Job Description
Key Roles and Responsibilities:
1. Operations Management: Overseeing daily operations of the food and beverage service, including restaurants, cafes, or hotels. Ensuring smooth service delivery and efficient workflow. Managing staff schedules, training, and performance. Handling customer feedback and complaints, aiming for high levels of customer satisfaction. Maintaining hygiene and safety standards in all areas of food and beverage service. Managing inventory and ordering supplies. Developing and implementing strategies to enhance service efficiency. 2. Staff Management: Supervising and leading F&B staff, including servers, bartenders, and kitchen staff. Training staff on service procedures, menu knowledge, and hygiene standards. Conducting performance reviews and providing feedback. Motivating and guiding the team to achieve high performance. 3. Menu Planning and Quality Control: Collaborating with the chef and kitchen team to create and update menus. Ensuring food quality and pr...
1. Operations Management: Overseeing daily operations of the food and beverage service, including restaurants, cafes, or hotels. Ensuring smooth service delivery and efficient workflow. Managing staff schedules, training, and performance. Handling customer feedback and complaints, aiming for high levels of customer satisfaction. Maintaining hygiene and safety standards in all areas of food and beverage service. Managing inventory and ordering supplies. Developing and implementing strategies to enhance service efficiency. 2. Staff Management: Supervising and leading F&B staff, including servers, bartenders, and kitchen staff. Training staff on service procedures, menu knowledge, and hygiene standards. Conducting performance reviews and providing feedback. Motivating and guiding the team to achieve high performance. 3. Menu Planning and Quality Control: Collaborating with the chef and kitchen team to create and update menus. Ensuring food quality and pr...