Job Description
Store Operations & Performance
Oversee daily operations of multiple outlets to ensure smooth functioning
Maintain food quality presentation and service standards consistently across stores
Monitor order taking food preparation hygiene and customer service
Ensure adherence to SOPs recipes portioning and safety guidelines
Handle escalated customer concerns and ensure quick resolution
Team Leadership & Training
Lead motivate and guide restaurant teams including supervisors and crew
Conduct regular training on service standards product knowledge and hygiene
Support recruitment onboarding and performance evaluation of staff
Build a culture of accountability teamwork and continuous improvement
Inventory Supply & Cost Control
Manage inventory levels for raw materials packaging and consumables
Monitor daily consumption wastage and variance taking corrective actions
Coordinate with proc...