Job Description
Surrey Hills Grocer is an expanding brand that aims to be the most authentic Australian destination grocer by bringing honest-to-good, fine, fresh products. Inspired by the harsh terrains of Australia, we strive to bring you the best produce and offer everyone a taste of warm Australian hospitality.
On top of the Australian cafe and restaurant concept, we also have
Spanish, Taiwanese and Japanese restaurant concepts.
Oversee all daily restaurant operations and ensure smooth service. Maintain service standards, handle customer issues, and ensure satisfaction. Manage staff scheduling, training, and performance. Control inventory, ordering, stock-taking, and reduce wastage. Monitor sales, costs (COGS & labor), and overall profitability. Ensure hygiene, food safety, and compliance with regulations. Coordinate maintenance, repairs, and equipment upkeep. Support marketing, promotions, and new menu launches. Implement SOPs and drive operational improvements. Prepare operational repor...
On top of the Australian cafe and restaurant concept, we also have
Spanish, Taiwanese and Japanese restaurant concepts.
Oversee all daily restaurant operations and ensure smooth service. Maintain service standards, handle customer issues, and ensure satisfaction. Manage staff scheduling, training, and performance. Control inventory, ordering, stock-taking, and reduce wastage. Monitor sales, costs (COGS & labor), and overall profitability. Ensure hygiene, food safety, and compliance with regulations. Coordinate maintenance, repairs, and equipment upkeep. Support marketing, promotions, and new menu launches. Implement SOPs and drive operational improvements. Prepare operational repor...