Job Description
Description
Ontime Group is seeking a dedicated and professional Female Receptionist who is fluent in Arabic to join our clinic team. This position requires someone with experience in a clinical environment who can offer exceptional customer service while ensuring a friendly and organized atmosphere for all patients.
Responsibilities
- Welcome and greet patients with a warm and professional demeanor
- Manage incoming calls, schedule appointments and maintain the clinic's calendar
- Provide patients with accurate information regarding clinic services and procedures
- Assist with the patient check‑in process including completing necessary forms and updating records
- Ensure the reception area is clean, organized and welcoming
- Handle payment processing, billing inquiries and insurance verification as needed
- Coordinate with clinic staff to ensure a smooth patient flow
- Address client inquiries and resol...