Job Description
About the Role
We have an exciting opportunity for a Personalisation Specialist to join our Ferrari dealership in Swindon. In this role, you’ll be the central coordinator of the new‑car customer journey, ensuring every client enjoys a seamless, premium experience from enquiry to handover. You’ll support customers and the sales team with expert product knowledge, precise vehicle configuration and exceptional administrative accuracy. Acting as the key link between customers, the sales team, the factory and internal systems, you’ll ensure every order is perfectly managed from start to finish.
Job Opportunity
- Guide customers through vehicle configuration in the showroom and Atelier, delivering a personalised, luxury experience.
- Manage all documentation, specifications and communications throughout the customer journey.
- Finalise and load vehicle specifications into Modis, liaising with the factory on special requests.
- Oversee order c...